Refund policy

Every squishy is handmade in small batches, so once it is yours, it is yours to keep! We are not able to offer refunds, returns, or exchanges for things like:

• Not loving the look once it arrives
• Not vibing with the texture or feel
• Simply changing your mind
• Any other personal preference

The one exception: if your order arrives damaged during shipping, just reach out within 48 hours of delivery with a photo or video of the damage, and we will make it right. Damage claims submitted after 48 hours may not be accepted.

Thanks so much for understanding, as a small handmade shop, this helps us keep doing what we love. ♡